This component will increase the competitiveness of Bangladesh’s IT/ITES industry by increasing the quantity and quality of skills, awareness and perception of the country, and support development of IT/ITES-specific infrastructure.
1.1 Top-up IT Training of Science Graduates for IT Services Segment: Provide software developer conversion training of six to nine months for 10,000 non-computer science graduates from universities and colleges. In addition the faculty will be trained and the trainees will be certified in partnership with leading universities and IT/ITES players to ensure quality.
1.2 Foundational Skills for ITES Segment: Provide training for 20,000 trainees in language, customer service, cultural sensitization, and PC/keyboarding; in order for these trainees to have sufficient basic skills to be ITES employable. An anchor institution will be identified to partner with international ITES players to provide the training. In addition,this sub-component will provide training grants to ITES companies that hire and train a minimum number of employees, for a minimum period of time.The program will support the GOB’s existing National ICT Internship Program, and its design and operations will be based on successful global experiences like in South Africa.
1.3 Middle Management Training: Support a local leading academic institution in partnering with overseas institutions to provide IT/ITES focused supervisory/middle management training programs. Such programs already exist in India and Philippines; hence this sub-component will support tie-ups with these proven institutions.
1.4 Institutional Capacity Building for BCC and Local Industry: This sub-component will build BCC’s capacity as an anchor institution for IT/ITES industry development. It will set up an IT/ITES unit in BCC comprising of BCC and project staff. In addition, it will assist BCC to develop the industry development strategy and roadmap in partnership with industry stakeholders, and set up an international advisory body to guide BCC’s efforts. In addition will also build the capacity of local industry by setting up a forum to facilitate dialogue and promote collaboration between the various industry associations. It will also support local companies in adopting globally accepted certifications for IT/ITES as such certifications are required for certain sub-segments of work, and contribute significantly to the perception of a country’s readiness for IT/ITES business.
1.5 Industry Promotion: Provide industry promotion support to enable Bangladesh to overcome the challenge of low awareness and poor perception of Bangladesh as an IT/ITES destination. Hence, it will develop an industry promotion plan for the country; and provide business development assistance in the form of contact databases, outreach programs to CEO-level clients, and support to high-level industry champions within the government for external client engagements. In addition it will support industry promotion actions such as developing promotional tools and materials, and place the country into globally recognized IT/ITES ranking indices.